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Applications open for farmers market coupons for seniors, recipients express concern over changes

Applications open for farmers market coupons for seniors, recipients express concern over changes
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A program allowing income-qualifying seniors and WIC recipients to get coupons to purchase Arizona-grown produce is back. But this year, with some changes.

Applications are open for the Senior Farmers Markets Nutrition Program (SFMNP), and recipients have noticed some differences from previous years.

ABC15 viewer LJ found recipients would need to apply online instead of in-person at participating farmers' markets, and also that coupons would be sent in the mail this year.

Some have expressed concern that these changes would prevent some people from applying or add unnecessary hurdles to the process.

The Arizona Department of Economic Security, which oversees the program, confirms the changes, stating, "In light of federal funding reductions combined with an increased need among older Arizonans, we are taking these steps to continue program operations."

If a senior needs help over the phone or filling out the application, DES says you can call Pinnacle Prevention, which helps administer the program. That number is 1-833-836-8253.

DES says qualifying seniors and WIC recipients can get $50 in coupons on a first-come, first-served basis to use at participating Arizona farmers' markets and produce stands. Coupons expire before the end of the calendar year.

For more information and to apply, click here. You can also call 1-833-836-8253 if you need more assistance or help filling out the application.

Since the launch, a number of ABC15 viewers have reached out with concerns about the new application process. One viewer sent us an e-mail where she was told it could take up to a month to process her application.

ABC15 follows up on increased wait times for senior produce vouchers

ABC15 reached out to DES officials, who sent us the following statement: 

"DES partners with Pinnacle Prevention for the Senior Farmers Market Nutrition Program, and we are working collaboratively to determine ways to improve service for an increased demand for assistance following a reduction in federal funding. As noted in our previous communication, this year we launched an online application system to increase access to the program, and provide delivery of benefits straight to the door of clients. Benefits opened on March 1, and engagement with our new online application system has been high. Application decisions are made within 30 days. We continue to process applications as quickly as possible, and review all applications on a first-come, first-served basis. Applicants may also request that a paper application be mailed to them, or call 833-836-8253 ext. 4 for additional assistance.

The need for food assistance continues to grow within this program, alongside the WIC Farmers Market Nutrition Program, SNAP, and our community food banks. Applicants who require immediate food assistance, or who require additional assistance, are encouraged to contact their local food bank. SNAP/EBT recipients may also qualify for additional assistance through the Double-Up Food Bucks programWIC clinics remain open to assist families with young children."

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