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Valley letter carrier's concern helps save woman who fell

Posted at 5:57 PM, May 22, 2019
and last updated 2019-05-22 20:57:45-04

PHOENIX — A Valley woman is still alive thanks to a fast acting United States Postal Service letter carrier.

Kerry Farnham doesn't live in the north Phoenix neighborhood where she delivers mail, but after working in the area for the last six years she likes to think she's become part of the community.

"You know they keep an eye on me and I keep an eye them," she said.

The attentive mail carrier says after a few years you not only get to know people, you also get to know their habits.

"There are people that pick up their mail once a month and I know this about them so I'm not concerned," said Farnham. "But I know most people pick it up every day."

When one of those familiar daily pickup mailboxes on her route started filling up, she knew something wasn't quite right. After checking with neighbors and an unanswered knock on the door, she decided to get a wellness check.

The Phoenix Fire Department found that the 87-year-old woman on her route had fallen in the bathtub and broken her hip. She was helpless for three days until Farnham's quick thinking.

"I was just shocked, it's usually that they're in Mexico or they're on vacation and nobody told anybody," said Farnham.

According to the woman's family, she is still recovering but expected to be fine and they give Farnham their stamp of approval.