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Driver says he was overcharged at Arizona gas pump

David Louie claims he was overcharged at gas pump
Posted at 6:16 PM, Dec 02, 2019
and last updated 2019-12-02 21:04:32-05

EHRENBERG, AZ — David Louie, a Gilbert resident, says a gas pump at the Arizona Travel Plaza, a 76 gas station, in Ehrenberg, Ariz. overcharged him.

He was headed to California for the Thanksgiving holiday when he stopped to refuel on Saturday Oct. 30. Louie says the gas meter and transaction total on pump 13 continued to increase after he stopped pumping unleaded gas.

According to Louie, when he stopped pumping gas his total was $28.80 but his total continued to increase to $29.47 until he returned the handle to the gas pump.

"What's another dollar here and there right? I can make up for it but I just wondered how many other people previous to me filled up that were charged extra money," said Louie.

The Department of Agriculture encourages consumers to report concerns over fueling devices online.

The department says they respond to complaints about fueling devices within 10 days. They also routinely inspect gas stations at least every three years.

Phillips 66, the company that owns the 76 brand, did not reply to requests for comment.

As for Louie, he hopes his story will inspire other drivers to pay closer attention the next time they pump gas.