CarMax ramps up hiring at newly opened East Valley call center

Posted at 10:45 AM, Jan 17, 2020
and last updated 2020-01-17 12:45:10-05

CarMax is ramping up hiring at its newly opened call center in Tempe. The facility eventually will be home to 500 workers, and company officials expect the facility to be at full capacity in a few months.

The company has hired more than half of the staff and hopes to quickly recruit more than 200 other associates, said Dora Cazares, regional management assistant, at an official ceremony on Jan. 14 attended by local dignitaries.

The call center opened in December and expects to have 100 employees more than officials expected when the decision to open was announced last September.

“We’re looking for people who are great at customer service and have a mindset to help others,” said Cazares, who works out of the company's Tolleson used-car dealership.

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