CarMax, a competitor to Valley online vehicle retailer Carvana Co., has announced it is adding nearly 200 people this summer to its customer service center in Tempe as it launches home vehicle delivery in the Phoenix area.
The 190 jobs are at the used car retailer’s consumer experience center, where associates help customers by phone or online with shipping and financing until customers are ready to pick up their vehicles or have them delivered.
Virginia-based CarMax opened the customer service center in December 2019. When it was first announced in September of that year, plans were to hire 430 employees, but by January of 2020, that number had been bumped up to 500.
The hiring is expected to be complete by the end of summer.
