Best and worst airlines: Spirit, Frontier struggle with arrivals, baggage

Posted: 5:06 PM, Nov 23, 2016
Updated: 2016-11-24 00:06:31Z

You might want to think twice before checking that bag.

ABC15 looked into data on accurate arrival times at Sky Harbor Airport, passenger complaints, and mishandled bags across the nation -- and some airlines did not fare too well.

Frontier arguably performed the worst overall, topping the list for mishandled bags, having the worst percent for on-time arrivals at Sky Harbor, and coming in second for passenger complaints.

On the flip side, Alaska Airlines won all three categories, with 96 percent of their flights arriving on-time.

Take a look at the charts below for a more detailed breakdown.


These statistics were collected from the U.S. Department of Transportation and show data up to September 2016.