Best and worst airlines: Spirit, Frontier struggle with arrivals, baggage

Posted at 5:06 PM, Nov 23, 2016
and last updated 2016-11-23 19:06:31-05

You might want to think twice before checking that bag.

ABC15 looked into data on accurate arrival times at Sky Harbor Airport, passenger complaints, and mishandled bags across the nation -- and some airlines did not fare too well.

Frontier arguably performed the worst overall, topping the list for mishandled bags, having the worst percent for on-time arrivals at Sky Harbor, and coming in second for passenger complaints.

On the flip side, Alaska Airlines won all three categories, with 96 percent of their flights arriving on-time.

Take a look at the charts below for a more detailed breakdown.


These statistics were collected from the U.S. Department of Transportation and show data up to September 2016.