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Feeling sick? Try at-home doctor visits in the Valley with Dispatch Health

Posted at 6:14 AM, Dec 03, 2018
and last updated 2018-12-03 08:14:26-05

It's a new twist on an old standard -- doctors are back to making house calls with a few modern-day upgrades. 

How does it work?

You can use an app to connect with operators at Dispatch Health who will chat with you about symptoms, making sure you don't have a more serious problem that requires an emergency room trip.

A nurse practitioner and EMT team up to visit your home, with a virtual doctor on call for added questions. The team is ready with IV fluids, and they can do blood tests, heart tests and even prescribe antibiotics.

The goal is to get to you in 90 minutes. During the height of flu season, just like urgent care centers, the wait could be longer, but the benefit is being able to wait in your own house. 

"If you think about a young mom with three kids at home, the last thing you want to do is lug them to the doctor's office, have them crawling around a dirty floor," said Head Nurse Practitioner Tamara Brown. 

Brown also says the senior population with limited mobility benefits most from their services.

She says it's also safer because patients aren't exposed to other illnesses and helps protect the community from exposure to things like the flu. 

Dispatch Health will visit homes from Sun Lakes to Sun City, south Phoenix to Deer Valley. They're getting ready to open another dispatch center in the west Valley. 

Your co-pay is the same as urgent care and if you don't have insurance, there's a flat fee of $270.