Frustrations mount over New River mail service

Posted at 10:36 PM, Mar 28, 2016
and last updated 2016-03-29 01:56:14-04

The absence of mail service has a New River resident questioning why the post office is not delivering her mail.

“I’ve complained several times,” said Joyce Moore, who lives on a dirt frontage road along Interstate 17 just north of town.

The most direct route to her home was washed out in a January flood, but a secondary way is now open.

However, that option requires a hill climb and switchback trek.

The roads are maintained by Maricopa County.

“There’s no reason that… the mailman can’t come up here and deliver mail,” Moore said.

USPS spokesman Peter Hass said service will be restored to the 20 affected homes when the road is repaired. Until then, safety concerns will prevent doorstop deliveries.

Road repairs should be finished by mid-April, according to a spokeswoman for the Maricopa County Department of Transportation.

Until then, residents will continue to head south on I-17 to Anthem to pick up their mail.