PHOENIX — Phoenix Fire Department officials responded to a partial roof collapse at Desert Sky Mall in Maryvale amid strong storms on Wednesday evening.
The incident occurred sometime around 5:30 p.m. near 79th Avenue and Thomas Road.
Officials say a dental office inside the mall experienced a "dropped ceiling," severing a water line.
Patients were sitting just below the damaged area, but "thankfully, they were able to evacuate safely," according to fire crews.
Video footage from inside the mall shows a significant amount of water on the ground. The extent of the damage is unclear.
LIVE UPDATES: Powerful storm brings hail, rain to the Valley
Severe weather in the area was cited as the potential cause of the collapse, according to officials.
Parts of the Valley experienced strong storms, which dropped heavy rain and hail, which was still seen in the parking lot of Desert Sky Mall on Thursday morning.
Fire officials say no injuries were reported.
The mall was temporarily closed but reopened on Thursday afternoon, with some retailers remaining closed.
Read a statement from the mall, below:
Following a significant weather event in West Phoenix last night, Desert Sky Mall was temporarily closed due to storm damage in an isolated section of the mall. The mall is open today with normal operating hours from 10 a.m. to 9 p.m. The Mercado de Los Cielos and a small number of retailers will remain closed today, Nov. 20, 2025. Please check our website for specific store opening updates.
Firefighters are on the scene at Desert Sky Mall for a structural collapse. There are no reported injuries. The PIO will update when more details become available. pic.twitter.com/r8yEM9vmuR
— Phoenix Fire Dept. (@PHXFire) November 20, 2025
