Alma couldn't get her taxes back.
A dealer put the wrong tires on Max's car.
John's power scooter batteries went dead after a few months.
And Joe's consignment furniture check sold, but the shop said they had no checks to pay him.
Each of them let me know about their problems.
And the Better Business Bureau/Let Joe Know problem solvers took it from there.
Each of the consumers ended up getting repairs, or hundreds back.
You can get the same help.