AutoZone enacts new retail practices to keep customers and employees safe

Indianapolis - March 2016: AutoZone Retail Store II
Posted at 2:00 PM, Mar 29, 2020
and last updated 2020-03-29 17:00:59-04

If your engine light is on and you want to have it checked, you can still go to AutoZone — but these days, it will require a bit more work on your end.

As a cautionary measure taken due to the COVID-19 pandemic, the Memphis-based auto parts retailer, which has dozens of stores in the Valley, is no longer allowing employees inside customers’ cars.

Now, the customer is the one using an OBD (on-board diagnostics) reader to get an engine light reading, while the employee guides them through the process.

The step is one of the many AutoZone has taken in the wake of the coronavirus outbreak, as part of an effort to protect both customers and employees.

Read more from the Phoenix Business Journal.