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McDonald's debuts redesigned restaurant, self-ordering kiosks in Phoenix

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Posted at 2:09 PM, Aug 10, 2017
and last updated 2017-08-11 11:54:29-04

A McDonald's in Phoenix is testing self-order kiosks and a redesigned interior.

The design is among the first to debut in the United States, and the first location in Arizona, said franchise owner Brandon O'rourke.

The redesigned restaurant is at 32nd Street and Indian School Road in Arcadia, a neighborhood of Phoenix.

There are four touch-screen kiosks that let customers order and pay for their meals without having to interact with anyone at the counter. Though, orders can still be placed at the counter for anyone feeling traditional.

Instead of waiting for an order number to be called, customers will be given a computerized table tent that works like a GPS within the store. The computer will track you to a zone and an employee will bring the order to you, O'rourke said.

In terms of design, customers will notice the kitchen and appliances traditionally behind the counter have moved to the kitchen and hidden behind a tile wall. The tables and chairs have a wooden look along with abstract designs.

"Delicious burger" is displayed in large black letters on another wall.

IF YOU GO:
McDonald's, 32nd Street and Indian School Road