PHOENIX — Great Wolf Lodge has extended the closure of its resorts and indoor water parks until mid-May because of the concerns surrounding COVID-19 (coronavirus).
All of its resorts, including the one near the Loop 101 and Talking Stick Way near Scottsdale, will remain closed through May 19, the company said Thursday in a statement. The resorts have been closed since March 15.
"Providing for the health and safety of our guests, pack members and overall community is our guiding principle at Great Wolf Lodge. With the continued community safety measures for social distancing and group gatherings instituted by government and health officials in response to COVID-19, we feel it is in the best interest of guests, pack members and the communities we serve to extend the closure of our resorts through May 19, 2020," the resort said in a statement. "We will continue to monitor the ongoing situation and stay connected with federal and state health officials."
Those who have reservations booked during the closure will be able to receive a full refund or can rescheduled their trip for a future date, the statement said. For those who reschedule by April 1 will receive a $50 resort credit for each night booked, as long as it is rescheduled for sometime in 2020.
"These are challenging and unprecedented times, and we are very appreciative of the support from those within the community who have spent quality family time at our resorts over the years. We are looking forward to re-opening soon and providing so many families with the fun-filled getaway they missed this spring," Great Wolf Lodge said.