Residents are reporting possible postal problems in a San Tan Valley neighborhood again.
It's nothing new for the residents who've been dealing with USPS problems for months--this time in a neighborhood near Gantzel and Combs roads.
"It steadily has gotten worse," neighbor Chris Bethel says. He says just six weeks ago a package was delivered, only it never showed up.
Complaints seem to have gone down for a while after our initial reports in September 2015, but neighbors say problems are starting to creep back up again.
A couple of days ago another neighbor snapped a picture of the mailboxes left open. Post office officials say they are aware of the situation and they are working to fix it, but some neighbor's are fed up.
The post office has a third party that delivers the mail in the area-- a fact that shocked Bethel.
"I thought it was an actual postal worker delivering my mail," he says.
An official at the post office says customer satisfaction is one of their biggest priorities and they want to make this right.
They encourage anybody who sees something to report it immediately. They add that they have been working diligently to eliminate the issues neighbors have had.
