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Phoenix VA wait-time whistleblower releases new book about scandal

Posted at 9:02 PM, Jun 23, 2022
and last updated 2022-06-24 10:47:21-04

“I knew there’d be some risk, I didn’t know how bad the risk would be, that was the scary part,” said Paula Pedene.

Just over eight years have passed since Pedene, a decorated Navy veteran, helped expose the cover-up of wait times at the Phoenix Veterans Affairs Hospital.

“I’m still fearful about some things, I still battle depression, but I think the book has done a wonderful job of giving me a chance to heal and move forward,” said Pedene.

In her new book “A Sacred Duty," Pedene shares her perspective on what it took to get the crucial details to the public. Recalling the ridicule and attacks on her reputation along the way. How those hiding from the truth were attempting anything they could to discredit her and her colleagues.

“For two years, it was a gut-punch pretty much every day,” said Pedene.

She and others back in 2014 revealed VA officials were lying to the federal government about how long it was taking for vets to get an appointment. The reason, it meant losing out on pay bonuses the hospital received for keeping wait times short.

“They knew the data that they could report, that would make them look good, and hid the data that would make them look bad,” said Pedene, who worked in public relations for the VA hospital at the time.

Data that eventually showed an average wait time of 115 days. It eventually came with dire consequences and the announcement that at least 40 veterans died while waiting for an appointment. Some estimates now put that number much higher.

“We thought it was just in Phoenix, and at the time the OIG finally investigated, there was 111 VA facilities that were using the same methodology and manipulating the wait time data to make them look good and delaying care for our nation's veterans,” said Pedene.

She hopes her account of it all, inspires more to speak truth to power as she continues to fight for veterans' rights at every turn.

"I think there's a calling there that I think I have to do this, it's part of what I need to do, I feel a need to do this," said Pedene.

Pedene has a speaking engagement and book signing at the American Legion Post 44 in Scottsdale on June 28.