GLENDALE, AZ — The Glendale Fire Department is trying to relieve some of the stress and confusion often felt by families after a family member is diagnosed with COVID-19 by handing out "COVID kits" to families of those transported to the hospital.
Monday, they'll start handing out backpacks with hand sanitizer, masks, and more importantly --resources.
"People are suffering. And these kits --we're hoping --are kind of fill the gap for families that are watching family members pull away in an ambulance and not know what's next," said Glendale Fire Captain Ashley Losch.
Losch said the department continues to respond to dozens of COVID calls a day, often taking sick patients to hospitals and leaving families behind with questions.
"We want to make the difference where people feel helpless," she said.
Each kit will have a QR code, that once scanned, will give families resources on testing, vaccinations and real-time hospital visitation policies.
"We as firefighters hate to be the dead end, it's the worst feeling you can imagine. This empowers us to not be that dead end for these family members," said Captain Losch.
The kits were put together thanks to donations from the mayor's office, BlueCross BlueShield and The Home Depot Foundation.