“It was just stuck, the slip there, on the front door,” said San Tan Valley resident Sean Heatherly.
The slip looks innocent enough, a simple notification telling you you’ve missed a package.
“My wife sent me a text that said we found this on the door, you got a package, and I said take a picture and send it to me,” said Heatherly.
But Heatherly says as soon as he saw the note, he suspected something was wrong.
“You know, Valley Delivery, pretty vague it seemed, phone number, first attempt and this looks kind of cheesy to me,” said Healtherly talking about the slip.
It’s pretty vague for a reason. In fact, Valley Delivery isn’t a delivery service at all and hope people like Heatherly fail to notice the fine print on the back, telling them that any information provided by calling the phone number could be used to sell you home services.
“It’s misleading in my opinion,” said Heatherly.
And believe it or not, the company has been warned before. A
BC15 dug into the fine print last year. Our search brought us to a company called "Metro Delivery." According to the BBB's website, it's not an accredited business.
The listed address brought us to a building in Chandler. The office staff confirmed it was the Metro Delivery office, but couldn't speak to ABC15. They referred us to a public relations specialist and then threw us out of their office.
The search continued, uncovering Metro Delivery also does business as "nuHome," also located in Chandler. No one there could speak to ABC15 about the delivery slips, but off camera an employee said complaints have come in from people.
The Better Business Bureau even requesting them to modify their misleading advertising practices, but instead, they just changed their name.
“There’s a lot of people in the world who are just trusting, and they see things and they take it at face value,” Heatherly said.
On its face, it’s a scam, and it’s something Heatherly would like to see stopped.
“It’s just sad that this stuff’s still out there,” said Heatherly.