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Patients of 2 closed hospitals have until June to get medical records

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Posted at 12:56 PM, Mar 25, 2019
and last updated 2019-03-25 16:02:03-04

ANTHEM, AZ — Patients at two Valley hospitals that suddenly closed last year will be able to get copies of their medical records, but only for a short time.

Florence Hospital at Anthem and Gilbert Hospital closed in June 2018, citing financial hardship. The closure left patients unable to access their health records, which some said delayed their ability to have needed procedures.

Creditors fought for months over how, and whom, would pay to temporarily reinstate access to the record systems. Last month, a judge ruled nearly $100,000 in assets from the hospitals would be sold to pay for reactivation.

Former patients now have 90 days to obtain copies of their records from the receiver, a period which ends June 23, 2019.

To get their records, patients must fill out a records request form for Gilbert Hospital or Florence Hospital at Anthem and send it to nvhrecords@resolutecommercial.com.

That form is also available by emailing the address above, calling 480-947-3173, or mailing Resolute Commercial, the receiver of Gilbert and Florence Hospital, at 7201 E. Camelback, Ste. 250, Scottsdale.

After processing, the requested records will be available for pickup in person at the receiver's offices, unless other arrangements are made. Those requesting a copy of medical records will need to provide documentation to validate identity, such as a photo ID, a power of attorney, or other similar information over email or during pickup from the Resolute Commercial offices.

After June 23, all records from the closed hospitals will be destroyed for security reasons.