Most of us get our tax refunds back within weeks of filing.
But one Valley woman let me know she had been waiting for nearly a year and a half for her 2014 refund.
After months of calling, hours on hold, and never getting to actually speak to anyone, she was fed up.
Frustrated she sent a certified letter with signature confirmation, hoping to finally find out what was going on.
There can be any number of delays for a tax refund.
The Tax Payer Advocate Service says child support garnishments, tax liens, and student loan debt are common reasons.
<http://taxpayeradvocate.irs.gov/get-help/where-is-my-refund
In this viewers case, none of those applied.
But after sending that certified letter, the IRS finally let her know her filing was missing a signature.
Within a week, everything was straightened out and she had her money.
Proof that persistence pays off.
But should it have taken a certified letter to actually get in touch with someone at the IRS?
Have you had a similar problem?
Let me know. Call the Assistance League of Phoenix volunteers at 1-855-323-1515. You can also send me an email joe@abc15.com or a video email where you attach a video explaining the problem.
And you can reach me on Twitter https://twitter.com/letjoeknow or "like" the Let Joe Know Facebook http://www.facebook.com/letjoeknow and tell me about it there.
