Valley woman waits 18 months for tax refund

Posted at 8:25 PM, May 31, 2016
and last updated 2016-05-31 23:26:45-04

Most of us get our tax refunds back within weeks of filing.

But one Valley woman let me know she had been waiting for nearly a year and a half for her 2014 refund.

After months of calling, hours on hold, and never getting to actually speak to anyone, she was fed up.

Frustrated she sent a certified letter with signature confirmation, hoping to finally find out what was going on.

There can be any number of delays for a tax refund.

The Tax Payer Advocate Service says child support garnishments, tax liens, and student loan debt are common reasons.


In this viewers case, none of those applied.

But after sending that certified letter, the IRS finally let her know her filing was missing a signature.

Within a week, everything was straightened out and she had her money.

Proof that persistence pays off.

But should it have taken a certified letter to actually get in touch with someone at the IRS?

Have you had a similar problem?

Let me know.  Call the Assistance League of Phoenix volunteers at 1-855-323-1515. You can also send me an email or a video email where you attach a video explaining the problem.

And you can reach me on Twitter or "like" the Let Joe Know Facebook  and tell me about it there.