You could soon get a call about a problem with your bank account. Someone may be using your debit card in another state. And the bank wants to make sure it's you.
The caller ID shows your bank's phone number. The person calling has some information about you. Now they want your password to secure your account.
What do you do?
It seems legitimate. But it's not.
It's a growing scam and too many people are losing a lot of money by giving that information over the phone.
When anyone wants personal information, step back, take a breath and remember since you didn't call the bank, you have no idea who is really calling you.
Phone spoofing apps allow anyone to change their phone's caller ID to appear as any number.
They're cheap and easy to get online.
Scammers can find out where you bank and buy your information online.
On the phone or online, no bank will ask for your account PIN or password.
Do not give that out.
They may ask for a "phone" PIN, but that is very different.
And experts say using your banks phone mobile app and setting up account alerts are the best ways to protect yourself.
And experts say using your banks phone mobile app and setting up account alerts is the best way to protect yourself.