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Arizona’s Novel Ice Cream is Yelp’s #1 ice cream shop!

Posted at 11:26 AM, Jul 19, 2019
and last updated 2019-07-19 22:38:49-04

PHOENIX – There’s no better way to cool down on a hot summer day than with ice cream! According to Yelp, Novel Ice Cream in Downtown reigns supreme.

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😶 Look what you guys did. . We've been added to quite a few "best of" lists this year, but always say the ones that matter most are those that take into account the voices of the amazing community of people we serve. This is because of you. YOU are why we do this. YOUR kindness and enthusiasm for our business speaks volumes. YOU'VE placed our little cottage on Grand Avenue at the top of this list because YOU'RE part of a community that supports small business unlike any other community we've seen. It is not lost on us that we only have this designation because of YOU. . From the very first day we opened the doors we've worked hard to provide an exceptional experience where everyone feels welcome to call "time out" on their responsibilities and briefly bury their stresses in a dessert that satisfies all of those sanity-saving impulses we tend to neglect as adults. . And throughout this journey we have had the uncanny good fortune to have attracted the best customers AND the best team members on the planet. We absolutely mean that. We marvel daily at how the most kind and contagiously positive people continuously find their way through the door of our business and into our lives. . We've always known two things: . 1. Providing an amazing product with an equally amazing attitude and a sense of genuine gratitude is what makes us tick. . And 2. The customers we serve make it easy to love what we do because they are so generous with their time, their kind words, and their positive energy. . We're not a paper slip from a parking garage but this definitely feels a lot like validation. . Thank you. Thank you. Thank you. . We love you more than the internet loves Keanu Reeves.

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Find unique flavors like ‘Honey Lavender’ and ‘Fat Elvis’ at this gourmet ice cream shop or create your own ice cream dream with their waffle ice cream sandwiches and warm donut buns + cereal toppings!

We spoke with owner, Brandon Douglas about how his concept came to be and how important the local community is in supporting his business. When you enter the ‘cottage’ as Douglas calls it, you’re immediately welcomed by the employees.

The shop is small, but it’s mighty with color and nostalgia. A sense of familiarity and home are a few of the words that come to mind when you walk in. The walls are hand-painted with neon ice cream characters, there’s a variety of local, soda pops to choose from and the flavors of the ice cream are constantly changing.

What more does your inner child need?

Douglas, originally from Oregon, is a local businessman through and through. He shops local and he supports local. His ice cream shop even stays open until 1am on Fridays and Saturdays – now that is a man for the people.

So, what’re you waiting for? Support your local business and give the #1 ice cream shop in the states, a try – you won’t regret it.