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Kingman hospital sends erroneous to bills to former patients

Posted: 11:00 AM, Mar 01, 2017
Updated: 2017-03-01 18:17:06-05
Kingman hospital sends erroneous to bills to former patients

A hospital in northwestern Arizona says it has mistakenly sent incorrect bills to thousands of former patients.

The Kingman Daily News-Miner reports (http://bit.ly/2mtsNkn) that Kingman Regional Medical Center spokeswoman Teri Williams says the statements were mailed Monday and customers should expect them later this week.

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She says the error was due to a software glitch that caused the hospital's automated billing system to mail statements for accounts that may still be pending insurance payment. The accounts date as far back as 2014.

The hospital is also urging former patients to review the bills carefully, as valid bills were mailed at the same time.

Levy says the billing system has been fixed and people should call the hospital if they have questions.