MESA, AZ - A Mesa neighborhood is trying to figure out why a stack of mail was left unattended on a community mailbox.
Thomas Sidener says when he walked out to get his mail today, he found mail for at least nine other people on top of the mailbox; unclaimed an delivered.
Sidener lives in a neighborhood with one of those gray community mail boxes that serves an entire street. Ten times over the past year he and his neighbors have their entire stack of mail just sitting on top of that box rather than delivered and locked up like it should be.
“They don't seem to get the idea that the mail is supposed to be in the box,” said Sidener. “This happens on Thursdays only; when the relief woman is working.”
Sometimes Thom helps out by delivering the mail to his neighbors so it isn’t left out for too long. But he has also delivered a complaint to his local U.S. Post Office in person.
“I went to the main post office to try to talk to the post master of Mesa, and the supervisor wouldn’t let me talk to her - said he would handle it.”
According to the Mesa post office, they’re now taking steps to make sure the same mistake doesn’t happen again.
“This delivery issue is not typical of the excellent service provided to our customers by the majority of the Postal Service’s dedicated employees,” USPS spokesman Peter Hess said. "We appreciate you and the customer bringing this issue to our attention.
Additionally, he outlined a list of safety measures people can take ensure that their personal information is protected.
ABC15 reached out to the U.S. Postal Service which sent the following statement:
"The Mesa post office has been in contact with this customer this afternoon regarding this issue to apologize for the inconvenience. The post office is also taking steps to ensure this will not happen again and that the mail is delivered properly.”
“Get your act together.”