Residents: Roaches in apt complex a problem

Posted at 4:51 AM, Sep 29, 2015
and last updated 2015-09-29 07:51:19-04

Some residents at the North Mountain Village Apartments in Phoenix say they've been living with cockroaches for months, and claim the landlords aren't doing enough to fix the issue.

Brandi Erlacher and her daughter Samantha Ramos showed ABC15 videos from inside their apartment, capturing dozens of roaches crawling on their apartment walls and on the ceiling.

"I woke up, and I had one in my mouth," Erlacher said. "We were constantly finding them in the children's food, in our food, in beverages."

The women say the complex has been spraying several apartments every week for months, but the chemicals are making the woman's children sick. She says the spraying doesn't seem to be effective either.

"It was horrible, they were sick all the time," Ramos said, referring to her two kids.

The women say they've asked to move units multiple times, but instead they were evicted.

They say the landlords claim their kids were damaging the property with sparklers.

"They retaliated about an incident that happened weeks ago and did an immediate vacate."

ABC15 has received conflicting information from the North Mountain Village Apartments officials.

The first time we called the office, an employee acknowledged that they are dealing with a "rodent" infestation in seven units, and they said they are working with tenants to fix the issue.

On Monday, managers denied they had a problem, and referred us to their corporate office.

ABC15 has still not heard back from the corporate office.