PHOENIX — The Arizona Diamondbacks are offering a free ticket to fans who experienced technical issues and long lines during Opening Day.
In a tweet Saturday, Diamondbacks President and CEO Derrick Hall said single-game ticket buyers will receive information regarding a free ticket "as a token of our appreciation & we're determining a meaningful offer for our dedicated Season Ticket holders who already have tickets."
No word on what the organization plans to offer season ticket holders who also experienced issues Friday.
From D-backs President and CEO Derrick Hall:
— Arizona Diamondbacks (@Dbacks) April 10, 2021
We appreciate all fans who attended our game last night and realize many experienced inconveniences and we have begun to address and make corrections. (1/3)
The organization addressed some issues fans experienced during the game Friday as "concessions inefficiencies" that led to long lines and transactional difficulties.
— Arizona Diamondbacks (@Dbacks) April 10, 2021
"We are grateful for the continued support of our fans and are committed to immediate improvements," Hall said.
