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Struggle to sign up for COVID-19 vaccine continues for high-risk groups

States will handle distribution of COVID-19 vaccines differently
Posted at 9:30 PM, Jan 15, 2021

While Arizona health officials have already vaccinated more than 200,000 people, some are still facing hurdles to get registered for the first dose of the vaccine.

“I'm thinking that it’s a pretty poor system," said 77-year-old Homer Frasure. He and his wife moved to Arizona last year to be closer to their kids and grandkids.

He started calling the state hotline Monday morning since he doesn't have a computer to register himself.

"I was calling every two hours," he added, saying he didn't get someone on the line until Thursday. “I was just told there are no appointments, so just start calling again next Tuesday.”

RELATED: Vaccine registrants experience hiccups as Maricopa County enters Phase 1B

Travel nurse David Ryan experienced similar issues when trying to register online.

“It’s just been a nightmare," he said.

Ryan arrived in Phoenix last week from Maine to work at Banner University Medical Center.

"I didn't need it, others needed it more than me," said Ryan, explaining why he hadn't registered when the vaccine first rolled out in the U.S. "Why would I jump on that when I'm just at home with family?"

He's been trying to get signed up through the state's website, as well as through Banner Hospital, but says it took him days to find an available slot outside of his work hours.

“I understand the process you know we’re trying to vaccinate 400 million people as fast as we can," Ryan added. " It'd be nice if they had some awareness and said, 'Hey, maybe there’s something that we can do to make this a little better.'”