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Scheduling a home repair or renovation during a pandemic

Posted at 11:12 PM, Jul 17, 2020
and last updated 2020-07-18 02:12:08-04

PHOENIX — Whether it's a plumber, electrician, or major home renovation project, how safe is it to invite work crews into your home with COVID-19 numbers surging in our community? Good questions to ask any company or individual you hire may be how they plan to protect themselves and you while on the job. After all, you are inviting complete strangers into your space.

Despite the pandemic, the home renovations and repair business has been booming. Cody Robertson, owner of A1 Home Repair said initially people got afraid and he lost many jobs that had been scheduled, but as people started getting used to being stuck at home, the calls started coming in again.

To keep his customers and work crews safe though, the company has employed many new safety measures.

Robertson showed ABC15 a sanitation station set up outside a home they were remodeling in the Sun Lakes area of Chandler.

"Right when they get here, they come in and wash their hands with soap and water," said Robertson. He then had them spray their hands with hand sanitizer, just as an added layer of security. All workers were required to don a mask provided by the company before entering the home.

"If they are in an individual room working by themselves and they're isolated, they can take their masks off," said Robertson.

At Home Concepts Custom Remodeling, a company that specializes in bathroom remodeling, staff attempt to give customers peace of mind by limiting face-to-face contact when possible.

"We also offer virtual consultations now, so they can call in and we'll do things over just over zoom," said Kasey Arey, Marketing Manager for Home Concepts Custom Remodeling.

From taking measurements to showing you colors and designs, Arey said it could be done over the computer if customers desired. ABC15 asked Arey what extra sanitation measures the company had put in place because of COVID-19.

"Lots of hand sanitizer and Clorox wipes. Everything is wiped down and basically we do what the CDC says," said Arey.

The company also monitors worker's temperatures and goes down a checklist of COVID-19 symptoms before starting the workday. They hope customers who have symptoms or have been exposed to COVID-19 let them know as a courtesy as well, to keep their staff safe while on the job as well.