NewsNational News

Actions

Amazon Web Services outage clears up following widespread outage

Amazon-Outages
Posted
and last updated

Amazon Web Services are back to normal after experiencing a widespread outage Tuesday.

According to the website Down Detector, the services first saw disruptions just before noon with more than 11,000 people reporting the outage.

"I can confirm we're currently investigating the increased error rates and latencies," stated Amazon Web Services on Twitter.

AWS is a cloud computing server service and hosts many website and app tools.

Just after 1:30 p.m., Amazon reported it was beginning to see an improvement and was continuing to work toward a full recovery.

The company posted the following message at about 1:45 p.m.:

Beginning at 11:49 AM PDT, customers began experiencing errors and latencies with multiple AWS services in the US-EAST-1 Region. Our engineering teams were immediately engaged and began investigating. We quickly narrowed down the root cause to be an issue with a subsystem responsible for capacity management for AWS Lambda, which caused errors directly for customers (including through API Gateway) and indirectly through the use by other AWS services. We have associated other services that are impacted by this issue to this post on the Health Dashboard. Additionally, customers may experience authentication or sign-in errors when using the AWS Management Console, or authenticating through Cognito or IAM STS. Customers may also experience intermittent issues when attempting to call or initiate a chat to AWS Support. We are now observing sustained recovery of the Lambda invoke error rates, and recovery of other affected AWS services. We are continuing to monitor closely as we work towards full recovery across all services.