Valley consumers fight to block robocalls

Posted at 8:46 PM, Dec 15, 2015
and last updated 2015-12-15 22:46:00-05

You're always letting me know how much you hate robocalls.

Now some of you were trying to do something about it.

On Tuesday nearly 500,000 signatures were dropped off to CenturyLink in support of the company allowing the use of technology like Nomorobo to prevent robocalls on their land lines.

Consumer Reports' website sponsors petition drops like this around the country.

You can add your name to the petition here. Spokesman Tim Marvin says they believe phone companies can do more to help.

"We think that CenturyLink has the technology and capability to give people free and effective tools to block these robocalls before they even get to their houses," he says.

Today some Valley residents like, Sarah Auffret of Tempe, decided to get involved too.

"My mother is 100 years old and she gets the same robocall every day in the afternoon between 1 and 2.  She's tried and tried to get them to stop and they won't," Sarah says.

CenturyLink sent us this response:

"We understand consumers' concern about the problem of unlawful, automated calls and share their frustration with mass telephone solicitations. CenturyLink currently provides several tools that can help reduce the recurrence of unwanted calls, which include our no solicitation and security screening products or privacy ID, where available. We will continue to work with our industry colleagues to identify and address the sources of illegal robocalls, which pose an annoyance to consumers, facilitate telephone-based fraud and burden our nation's telecommunications networks."

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