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Personal items damaged during move? Who is responsible?

Posted at 7:08 PM, Jul 12, 2018
and last updated 2018-07-12 22:10:01-04

What happens if your belongings are damaged during a move?

Don't expect the movers to repair or replace anything.

Movers are only required to offer basic insurance as part of your cost.

That basic insurance is based on weight, not value.

And it's just 60 cents a pound.

Movers should also offer full replacement value.

But that will cost extra, depending on the value of your belongings.

You could also check with your homeowners insurance plan to see if any part of a move is covered.

If you are moving, first ask friends for any mover suggestions.

Then check out that mover for complaints online.

And check with the American Moving and Storage Association for more information.

Their members must adhere to certain standards.

When you choose a mover, make sure they see your belongings and give you a written estimate.

Then make sure they and you have an inventory of what comes out of your house and back into your new place.

You may need the proof.

Many damage or missing item claims have to be settled in court.

You can claim up to $3500 in small claims court.

Click here to learn more from the American Moving and Storage Association.