Sometimes businesses just don't live up to promises, and if they already have your money, it can be tough to get it back.
See how some persistent Valley consumers didn't give up; they fought back and won.
It happened to Daniel, who says a local store wouldn't allow him to return a fridge.
He says the appliance didn't fit, and the contractor they sent instead "wasn't needed unless he was going to reconfigure my entire kitchen."
Our Better Business Bureau/Let Joe Know problem solvers went to work.
Volunteer Madina kept on management, and a short time later, got a note from Daniel saying, "I would have never been able to do this without your help."
Jim hired a business to draw up house plans, then forked over a $3,000 deposit and waited.
He didn't get any drawings, so he wanted a refund.
Jim went to law enforcement, he sued, and then he let me know.
Our volunteer team kept on top of the owner, and finally, four months later, Jim got a check for $3,500.
Finally, you'd think clearing up a credit issue that you didn't really have might be easy, but that wasn't the case for Steve.
He had a credit report pulled while trying to buy something, but the report had an entry that wasn't his.
Even so, the store denied his credit application.
Our BBB/Let Joe Know team guided Steve through the lengthy process of disputing the entry.
Volunteer MJ worked with him for weeks, and in the end, the false reports were deleted.
Click here for more on how to clear up your credit report.