Buying new can be expensive, but exciting, unless something goes wrong. And it did for a couple of Valley consumers.
They let me know they spent too much money to just deal with it.
The Better Business Bureau Let Joe Know team went to work.
They helped Ron get a trade-in, an apology and a $100 gift card when his new car wind noise problem couldn't be resolved.
When Janie couldn't get repairs to her new furniture, the BBB volunteers worked with the warranty company and the store to get them replaced.
And when Helen's contractor didn't finish the job, our Let Joe Know problem solvers helped her get a $1,400 refund.
Don't get frustrated. Just let me know. Here’s the contact information: