During the chaotic scene inside Southwest Flight 1380, flight attendants had to deal with a situation not covered in the training manual.
The left engine had just suffered severe damage, causing debris to pierce the side of the plane and blow out a window.
The woman sitting in seat 14A, Jennifer Riordan, was partially sucked out of the plane and died from her injuries.
The death of Riordan, a New Mexico businesswoman, marked the first passenger fatality in Southwest Airlines Co. history.
