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Inside White Castle’s Tempe location: square sliders, AI drive-thru, and more

The second Arizona location is now open, here's what to know before you go
To start, the location will be open from 8 a.m. to 1 a.m. There will be a 60-slider maximum at the location.
Inside White Castle’s Tempe location.
Posted at 5:14 PM, Nov 21, 2023
and last updated 2023-11-28 14:05:39-05

TEMPE, AZ — White Castle officially opened its doors to its second Arizona location this month!

The Tempe location has outdoor seating available.
The Tempe location has outdoor seating available.

“What's really exciting is, we have a new staff of 70 team members that are going to help us open this grand opening, but we're also opening with artificial intelligence. So, Julia is one of our new team members that will assist us with drive-thru ordering and accuracy,” said Orlondo Lopez, District Supervisor for White Castle, in an interview with ABC15.

“What's neat about our meat patties is they come with five holes. And the reason for that is because it allows us to not have to flip our hamburgers in it allows the steam to go through the grill,” explained Lopez.
“What's neat about our meat patties is they come with five holes. And the reason for that is because it allows us to not have to flip our hamburgers in it allows the steam to go through the grill,” explained Lopez.

The Tempe location has outdoor seating, a drive-thru, and it's open late at night too.

“[We also have the] concept of the open kitchen. So, you get to see everything being prepared in front of you, and all the interaction that everybody uses to communicate and create moments that are special for you,” shared Lopez.
“[We also have the] concept of the open kitchen. So, you get to see everything being prepared in front of you, and all the interaction that everybody uses to communicate and create moments that are special for you,” shared Lopez.

“We’re going to open on Tuesday, November 28. At 8 a.m., we will have a ribbon cutting, we will have some VIP guests and I'm sure we will have some loyal cravers that will probably camp out overnight to help us kick off our opening day,” said Lopez.

The new location is in Tempe near Interstate 10 and Warner Road [8735 S. Jewel S].

This new Arizona location will open on November 28.
This new Arizona location will open on November 28.

WHITE CASTLE’S JULIA

“So, Julia is AI so when you come to drive thru, she automatically greets you and you interact with Julia like you would a normal team member. But what's really cool about her is she kind of makes sure that you complete the crave. So, she's going to ensure that you have fulfillment of every option that's available. If you have questions she will answer. She will also suggest additional menu items based off of what you're purchasing. And her order accuracy is pretty spot on,” explained Lopez.

Julia is available only through the drive-thru.

“If you come inside, you're going to get a friendly face, a person that's going to be there to help you and assist you, but also provide that memorable moment that we strive to give,” said Lopez.

A look at White Castle’s Julia.
A look at White Castle’s Julia.

Copyright 2023 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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