Phoenix Century Link customers report door knocking scammer

Posted at 10:28 PM, Apr 29, 2018
and last updated 2018-04-30 01:28:47-04

A Phoenix woman is warning her neighbors after a man, claiming to be a technician with Century Link, came knocking on her door at late at night saying he needed to come inside her home to check out a connection issue.

The alert homeowner refused the service and called the company, who says they never sent a technician to her address.

"It didn't seem right," said Vanity Delgadillo. "It just didn't feel right."

Delgadillo listened to her gut when she saw the man was wearing a very informal t-shirt that said "Century Link." He showed up at her door at night near 12th Street and Indian School Road last Thursday. 

"He was asking if we had an outage in our house for internet and if he could come in and check the lines," said Delgadillo. "It was weird. He didn't have credentials. He didn't give a name."

She says he also didn't have a company car and took off pretty quickly. 

Delgadillo called Century Link the next day and was told they never sent a technician to her house, and they don't do house calls past 6 p.m.

"She was like, 'Yeah, that wasn't us,'" said Delgadillo. "And that sparked me, even more, to ask, who is this person and why is he lingering around at late night hours during the week?"

Delgadillo hopped on her Next Door App to warn her neighbors, and many responded, saying the same guy came to their house.

She gave the description: a white man with short blonde hair, khaki shorts, and that Century Link t-shirt. 

"We're looking for you," said Delgadillo. "Heads up. You will get caught, whatever you're doing. Better to just end it now."

Cox Communications customers recently posted about a suspected scam too. Flyers were left in their doors, saying to call a certain number for free equipment if a customer has had a disconnection. Cox said the flyer did not belong to them.