LET ABC15 KNOW SCAMBUSTER ALERTS

November 2025

Here are some of the issues we've been working on and how to protect yourself:

1. FIGHT TO END CRYPTO FRAUD! — A new state law went into effect in September to crack down on crypto ATM fraud. Cryptocurrency kiosks have spread across Arizona, and scammers are using them to steal millions, disproportionately targeting older adults. Victims are being pressured to deposit large sums into Bitcoin ATMs that are hard to trace or recover; AARP reports fraud losses jumped nearly tenfold from 2020–2023, with average losses around $10,000. Check out the new state law requirements, and hear from one Arizona police department that says they're investigating more than 60 crypto ATM fraud cases and how they're using technology to track stolen cryptocurrency. 

2. OPEN ENROLLMENT IS ALMOST HERE, WATCH OUT FOR MEDICARE SCAMS! — We hear from viewers all the time about how they are being flooded with calls and emails about making changes to your Medicare plans. We share red flags to look out for and where you can report this fraud. 

3. QUICK HEADS UP! — The FCC says a new wave of robocalls, and texts is promising fake “50% off” discounts on cable and streaming from big names like Comcast, Spectrum and Prime — and pressuring people to act fast. The scammers often ask victims to prepay with gift cards to “secure” the deal, which is a huge red flag. If you get one, don’t call the number back or reply to the text — contact your provider using the official number or email on your bill. If you think you’ve been scammed, report it and email consumer@abc15.com to Let ABC15 Know.

4. WINDOWS 10 IS ENDING - WHAT YOU NEED TO KNOW — On October 15, Microsoft is ending support for Windows 10. If you don't have a computer that's compatible with Windows 11, you could be vulnerable to a cyberattack. 

5. SHE NEEDS HER SHOWER FIXED! — Let ABC15 Know viewer "Sherry" waited more than five months for a replacement part after her custom shower stopped producing hot water. The long delay left her in a tough spot—she’s on a walker and can’t safely stand in the shower or get out of the tub. Her friend urged her to contact Let ABC15 Know, and we stepped in to help with the frustrating situation. It's a great solve to a cold problem! 

CHRISTEL'S CORNER: One of my favorite things to do is be out in the community. So, when the Better Business Bureau asked me to emcee their 8th Annual Industrious Women's Summit this year, I said, "Heck yeah, I'm in!"  I mean, it's about empowering women, networking, and lifting women up who work in male-dominated industries. It was absolutely a no-brainer and such a joy to see nearly 200 women take over the BBB. It was a great moment for our community, and I was overjoyed to be part of it. Check out a few highlights from that day! 

PRODUCER BRITTNEY'S BEAT: The Let ABC15 Know team helped a Valley school in their time of need. We were honored to team up with the Home Depot on Thunderbird to help Sahuaro Elementary School in Phoenix. The school had a broken slushy machine that they were planning to use to fundraise, and when we couldn't get anywhere with the company that manufactured the machine, we reached out to Home Depot, who agreed to donate a brand new machine to the school. Problem solved! 

ARE YOU READY? WE ARE! CHECK THIS OUT!  Let ABC15 Know is On the Road to Tempe Marketplace! Our team of Better Business Bureau volunteers and more than 30 attorneys and consumer experts will gather to bring in-person, one-on-one help to our community. On the Road happens TOMORROW, November 5th, from 5 to 7 p.m. Have your documents ready!

If you're a problem solver, we could use your help to help others. Please go to abc15.com/letabc15know, fill out the volunteer form and help us solve problems in the community!

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