What to expect on your first call with a Quit Coach

11:28 AM, May 16, 2018
9:45 AM, Dec 12, 2018

<span style="font-family:&quot;Verdana&quot;,sans-serif">In order to talk to a Quit Coach, first you have to enroll in ASHLine’s </span>Quit Coaching program</span><span style="font-family:&quot;Verdana&quot;,sans-serif">. You will need to call 1-800-55-66-222 </span>or request to be called online</span><span style="font-family:&quot;Verdana&quot;,sans-serif">.</span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">On the call, you will answer questions from an Enrollment Specialist to get matched with a Quit Coach. Click </span>here</span><span style="font-family:&quot;Verdana&quot;,sans-serif"> to learn more about what happens during the enrollment call.</span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">After the enrollment call, your assigned Quit Coach will call you within 48 hours during a time that you specify.</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">Below is a breakdown of what happens when you talk to your Quit Coach for the first time.</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif"></span>Why a phone call is required</span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">The first time you talk to your Quit Coach must be a phone call. After that, you can choose to talk to your Quit Coach any way you want—via phone, text or email.</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">A phone call is the best way for your coach to:</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">• Get to know you</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">• Understand your goals</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">• Get the most accurate information from you</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">• Help you determine what kind and what dosage of nicotine replacement therapy is best for you</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">Phone calls are more productive and you may find that it also helps you to hear a supportive voice on the other end.</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif"></span>About the call</span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif"></span>How long is the first call?</span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">Typically 20-30 minutes. Some calls can last longer if you have a lot of questions for your coach or want to share more information with him or her.</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif"></span>What will we talk about?</span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">Your coach will:</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">• Ask you about your motivations to quit</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">• Ask you if you’re tried to quit before</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">• Ask you about your smoking triggers</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">• Help you plan ways to deal with your triggers</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">• Discuss nicotine replacement therapy (NRT) options</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">You’ll work together with your coach to develop a realistic Quit Plan, including setting a quit date.</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif"></span>Do I need to do anything to prepare?</span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">No, there’s nothing you need to prepare. Some people find it useful to have a pen and paper to write down ideas that they talk about with their Quit Coach, but that’s it.</span></span></span></span>

 

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<span style="font-family:&quot;Verdana&quot;,sans-serif"></span>What happens if I miss my Quit Coach’s call or I’m unable to talk?</span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">He or she will leave you a voicemail with his or her name and contact information (his or her ASHLine extension). You can also pick up the phone and tell him or her that you can’t talk, but jot down their name and extension and call back later.</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">Here’s how to call your Quit Coach back:</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">• Call 1-800-55-66-222 + press 1 + press 3 + your coach’s extension</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">Coaches are available:</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">• Monday – Thursday: 7:00 am – 8:00 pm</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">• Friday: 7:00 am – 6:00 pm</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif"></span>Do Quit Coaches give “homework?”</span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">Sometimes, but “homework” is voluntary and an opportunity to enhance your quit journey.</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif"></span>What about goals?</span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">Yes, you and your coach will work together to figure out an achievable, realistic goal for you to work on each week in between coaching calls. The goals are small steps or changes you can make to prepare for quitting tobacco, or to help you stay quit. Goals are set each coaching call and allow you to practice some new skills or behaviors at home.</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif"></span>What are future Quit Coaching sessions like?</span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">Your first call with your Quit Coach is usually question-heavy, but after that your Quit Coach is there to listen and offer support. Your coach will help you reflect on your experiences and offer ideas or suggestions for you as needed. Most coaching happens once per week, but when and how you talk to your coach is up to you!</span></span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif"></span>About ASHLine</span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">We offer free services to help Arizonans quit smoking.</span></span></span></span>

Learn more</span></span></span>

<span style="font-family:&quot;Verdana&quot;,sans-serif">Call 1-800-55-66-222 to get started.</span></span></span></span>

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