PHOENIX - The family of a 14-year-old Phoenix girl killed in an apartment fire is speaking out for the first time.
Rosa Ramirez Zapien was with her three sisters and mother when the fire started last weekend.
Firefighters were able to save everyone but Rosa. Now her family says they want answers.
"We don't know why, we don't understand. We don't understand what really happened,” said Rosa’s uncle Mario Munguia.
He said his niece Rosa was close with her mother and protective of her three younger sisters.
"She was kind of looking after them too because she was the oldest," said Mario.
That caring spirit may have been what put her in the wrong place at the wrong time. Mario said that fateful weekend Rosa was supposed to be at her grandmother’s house but changed her mind and decided to stay with her mother.
Rosa, her mom and three sisters were found unconscious in a bedroom by firefighters battling a large blaze in a West Phoenix apartment complex last Sunday.
All of them were rushed to hospitals where Rosa was pronounced dead.
Mario said they'll remember her smile but it still hurts to think of things they'll never get to do including throw her a Quinceañera.
He says they were, "talking about it a year before and now ....we have only the memories."
Police are still actively chasing leads but have made no arrests.
Funeral arrangements are still pending for Rosa.
The family is organizing a car wash Friday to help with those expenses.
They've also set up a Wells Fargo bank fund account in Rosa's name. If you would like to donate, it's number 5964137987.