PHOENIX - McDonald's tells ABC15 they will be conducting an investigation following claims a Mesa family found a razor blade in their daughter's "Happy Meal."
Marissa Gonzales' mother took Marissa's daughter to the McDonald's near Alma School and Main in Mesa last week, where the young girl ordered a chicken nuggets kids meal.
"[My mom] barely even gets the chicken nuggets out and she sees it at the bottom of the box," Gonzales said of the discovery -- a small razor blade in the corner of the cardboard container.
Gonzales said her primary concern was for her daughter, Adeline, who could've been hurt had she been the one reaching into the box.
On Thursday, McDonald's franchisee Brad Teufel released the following statement about the incident to ABC15:
Food safety and quality at my restaurant is a top priority. We take these matters seriously and thoroughly investigate claims to gather the facts. We are still in the process of gathering the facts, and will be conducting an investigation on this matter. Rest assured, my restaurant staff and I work hard to provide a safe environment for our employees and customers - especially our youngest guests.
Gonzales said she met her mother at the restaurant after the discovery and showed the bag to the restaurant's manager.
Gonzales told us, after speaking with a restaurant manager, she was given two regional numbers to call in response to the incident. She did for four days until she finally received a call back.
Gonzales wants the fast-food chain to shut down the location and conduct an inspection to hopefully get some answers as to how this blade ended up in their daughter's meal -- whether that's a packing error, a misplaced tool or even something intentional.
This Valley couple didn't file a police report, however, multiple departments told ABC15's Nohelani Graf that customers should still file a report just in case criminal activity is found.