PHOENIX - Some Valley residents are finally getting to cool down after they say they were forced to live without air conditioning for nine days.
More than 200 residents at Bella Gardens Apartments in Phoenix say they were without air conditioning and the apartment complex management was doing nothing to fix it.
“It’s been unbearable,” said Lydia Ortez, a resident at the complex.
ABC15 first checked on the complex on July 4th. An attempt was made to try and get in touch with apartment management, but they never returned any calls.
ABC15 sent a crew out again Tuesday, and finally got answers.
“I was told the power went out and it caused the chiller to turn off. With the chiller kicked on, it was working. We were notified on Thursday,” said Lonna Crosta, Bella Apartment Regional Manager.
Crosta says the chiller started working on Saturday.
As of 6:00 pm Tuesday, management said they went to every unit and checked to see if the air conditioning units were working. They were all reading at 65 degrees.