PHOENIX - The Red Cross is helping more than a dozen people after a fire broke out at a Phoenix apartment complex overnight.
According to the Phoenix Fire Department, crews responded to the apartments near 21st Avenue and Indian School Road around 3 a.m. to find units on the first and third floors filled with smoke.
Fourteen people in the first floor apartment were able to get out safely. They included five adults and nine children.
A man on the third floor was hanging from a window and was rescued by firefighters using a ladder.
He was checked out by paramedics and was OK. No other injuries were reported.
Lydia Acevedo lived in the first floor apartment and said she, her husband and eight children had just moved in.
Also in the apartment were three friends and another child.
Acevedo said she and her husband heard a sound like rocks being thrown against the door. Then they saw smoke coming in from the top of the door.
When they opened the door to check, they were confronted by a wall of flames.
Acevedo said they started breaking windows to get the children out of the apartment. She said they were trapped by the fire at the front door.
"We're all safe," she said. "I did lose a lot of stuff but it's just... collateral, but at the same time it's all I own."
Todd Tamcsin of the American Red Cross Grand Canyon Chapter said volunteers helped the displaced residents gather their belongings to take to a motel.
While the cause of the fire is under investigation, Acevedo said neighbors told her they heard someone in the stairwell before the fire.
"Whoever knows anything about that, it needs to be known because that wasn't funny, it could have killed everybody.