Hautelook: New Nordstrom website offers BIG deals, but with some drawbacks

Want to save big money on designer shoes and clothing?

Nordstrom has now begun advertising a website that it has quietly offered for more than a year, featuring deep discounts on fashion.

The online retailer is called Hautelook.

It is similar to Nordstrom Rack, in that it offers marked down, clearance and daily deals at discounts of up to 75 percent off original prices.
Users report finding great deals, but there are some cautions you need to know about.

Know About the Catches

Before you join, it's important to understand:

-You have to first become a member to shop Hautelook. You can't just browse for deals anonymously.

-While it is owned by Nordstrom, many shoppers say don't expect Nordstrom style customer service. Complaint forums are filled with complaints about difficult service, something you never see with Nordstrom's main store or website.

-You have to pay a $6 shipping fee for many returns, and some items, such as from "blowout sales," are non-returnable.

-And it goes without saying that you can't return anything you bought there to a Nordstrom or Nordstrom Rack store.

Still, if you're willing to deal with those drawbacks, members say you can find some great deals on dresses, shoes, even menswear.

So it may be worth taking a look at Hautelook, so you don't waste your money.


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