Quiz: What are your rights when a business is shipping something you bought?

A lot of us use the Internet to shop. Or we may buy something over the phone.

So, what are your rights when it comes to those items being shipped to you?

Here's a two-question quiz involving your mail: Check the answers on the next page

1) When you shop by Internet, phone or mail, how long does the business have to ship the item to you?

-7 days
-14 days
-30 days

2) If you get something in the mail that you did not order, you must pay for it.

-True
-False

While businesses have a certain number of days to mail something to you, if you paid for expedited shipping, then it should come quicker.

Make sure you know how many days it should take before you spend the extra money.

Here's what the Federal Trade Commission says about mail and shipping.

Email me with any consumer issue you have or "like" my Let Joe Know Facebook page and tell me about it there.

1) When you shop by Internet, phone or mail, how long does the business have to ship the item to you?

Answer: 30 days

2) If you get something in the mail that you did not order, you must pay for it.

Answer: False

Print this article Back to Top

Comments