PHOENIX - When we first met Greg and Jessica Gasch last year, they were in a standoff with the landscapers they say refused to fix their backyard drainage problems.
The Gasch's say at first, they were told it was just some temporary pooling.
Then that the sod hadn't established. Then that an irrigation valve needed to be replaced.
Finally one day they say the company, Last Call Install, just didn't show up.
So they let me know, and filed a complaint with the Arizona Registrar of Contractors .
At the time, owner Mark James sent us an email saying: "The lack of care and damage to the installed products was clearly caused by the homeowner."
Weeks later, the ROC sent an inspector to meet up with the Gasch's and a representative from the company, to check out the work.
The inspector found that it is the responsibility of the contractor to ensure that the yard drains properly.
Last Call was issued a corrective order and given 15 days to fix the drainage problems.
That never happened. And we were there this week when they went to court.
"When we first began this process, we would have never imagined that we'd be here today," said Jessica.
The owner of the company did not want to talk to us, but the Gasch's say he had plenty to say in the hearing.
"He said that we lied, that the Registrar of Contractors investigator lied, that everybody lies except for Last Call Install," said Jessica.
In spite of it all, the Gasch's still have hope, that Last Call will finally fix their yard.
"That 's all we've ever wanted this entire time," said Jessica.
The judge in this case should rule in a couple of weeks, I'll let you know how it turns out.
If you need my help about a consumer problem or scam, let me know at email@example.com or by liking my Let Joe Know Facebook page .