PHOENIX - Kathleen Sebelius is the primary point person for President Obama’s healthcare website rollout. But as lawmakers in Washington called Obamacare contractors to testify on the problems, Sebelius was two-thousand miles away in Phoenix.
Despite criticism, Sebelius took Thursday to tour one of the only call centers in the country here in the Valley. While some say she’s avoiding testifying, she was forced to answer some tough questions from the media.
“There's no question the website does not function efficiently for everyone who wants health insurance,” said Sebelius.
Nevertheless, Secretary Sebelius promised the site is improving.
“It’s better than it was on October first, but it’s a long way from perfect.”
After weeks of glitches and countless users unable to register, many lawmakers have called for her resignation.
“The majority of people calling for me to resign are people I’d say, I don’t work for,” said Sebelius.
At News Radio 550 KFYI Thursday, Senator John McCain told ABC15 he’d like to see Sebelius testify in Congress before seeing her fired.
“Secretary Sebelius bears a big responsibility for this fiasco,” said McCain.
Sebelius responded to her critics, saying she works for President Obama.
“I have had frequent conversations with the President, and I have committed to him that my role is to get the program up and running.”
McCain says he pretty much saw this coming.
“Obviously it is a colossal failure of the process, which in some ways doesn’t surprise me.”
But Secretary Sebelius hasn’t given up just yet.
“What we are is three weeks into a 26-week open enrollment period. In football terminology, early in the first quarter.”
Sebelius’ visit to the Valley is apparently part of a multi-city tour. She is scheduled to testify in Congress on the rollout problems next week.
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