PHOENIX - Twenty-eight years ago, three employees discovered the strong need for a bilingual customer service initiative in the Valley for Spanish-speaking customers- a service that is as strong as ever today.
CenturyLink, a phone, internet and TV company, is celebrating 28 years of "El Centro de CenturyLink."
The Spanish sector based in Phoenix has grown to employ over 180 bilingual technicians in the Valley.
El Centro serves residential and small businesses, serving their communication needs with phone, internet, sales, service and technical support.
In addition, El Centro maintains a focus on serving the community outside of business-based activities.
El Centro takes part in school supply drives and collects food, clothing and monetary donations to support families in need.
"On behalf of CenturyLink, I would like to congratulate our bilingual call center employees for 28 years of service to the Hispanic community," said Ken McMahon, the vice president and general manager of CenturyLink in Phoenix, in a press release.
"Years ago, three employees understood the importance of serving the growing Hispanic market, and today, we continue to follow their vision not only through our bilingual call center, but through our philanthropic efforts as well."
Copyright 2012 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
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