Facebook Messenger app update: Facebook enables free iPhone voice calls

Facebook_homepage_20120524095634_JPG


Photographer: CNN
Copyright 2012 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Advertisement

Posted: 01/16/2013

The tech press started buzzing earlier this month with reports that Facebook planned to add VoIP (voice over IP) calling to its Messenger app for the iPhone. The new feature officially arrived Tuesday, when Facebook released an update for its app.

What does it mean for you? Free calls. Sort of.

Facebook's app transmits calls using your phone's broadband connection, whatever it is -- 3G, 4G or Wi-Fi. Instead of sucking up your monthly allotted voice minutes from your cellular carrier, it sucks up megabytes from your data plan. That's a boon for heavy talkers with unlimited data plans.

This is nothing new or technologically groundbreaking: Skype was doing it long before Facebook. Facebook has many more active users than Skype, though, and the allure of having to use one less network or app will appeal to some (perhaps many).

But it's not all roses just yet. For now, this is a pretty limited offering.

Your phone won't alert you the way it does when you have a normal call: Facebook calls just show up as a push notification. And right now, you can only connect with a conversation partner who also has Messenger installed on their iPhone.

There's no way to ring up a Facebook friend who is logged in through the website, and there isn't any way to place a call to a ten-digit phone number. Calling is still absent from the Android and BlackBerry versions of the Messenger app.

There's a good reason for those omissions. The VoIP features in the Web version of Facebook were built using Skype's technologies, while the calling technology in Messenger is all Facebook. The ability to place and receive calls using traditional phone numbers requires telecommunications resources Facebook doesn't have (at the moment, at least).

For the time being, services such as Google Voice and Skype have a leg up, given their larger feature sets. But Facebook generally doesn't let anything remain in stasis for long. As we've seen in the past -- and caught a glimpse of yesterday with the Graph Search reveal -- Facebook likes to start small, and steadily flesh out its products. Expect the same with voice calling.

And unlike Google Voice and Skype (which is owned by Microsoft), Facebook is 100% platform neutral. Facebook doesn't care if you use its app on an iPhone, Android, Windows Phone, BlackBerry or something crazy like Ubuntu.

In an time when every company is saving the best features of its products for its own mobile ecosystem, Facebook has the opportunity to both usurp its direct competition and build out a telecom-slaying voice service.

It will be interesting to watch where this leads.

Copyright 2013 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

  • Comments
  • Your Region News

Click on the region names in the map below to see news from that region.

West Valley Phoenix Metro Southeast Valley Northeast Valley Northern Arizona Central/Southern AZ
advertisement

RIGHT NOW: Top Stories


  1. 2 dead in I-17/Black Canyon City crash

    2 dead in I-17/Black Canyon City crash

    Two people have died in a multi-vehicle crash that is creating major travel delays along the Interstate 17 near Black Canyon City.

    • ID theft quiz: How to protect yourself

      ID theft quiz: How to protect yourself

      Now more than ever, scammers want your personal information.

    • 7 FUN Valley events for Memorial Day

      7 FUN Valley events for Memorial Day

      If you’re sticking around the Valley this Memorial Day, that doesn’t mean you can’t have some fun.

      • LIVE: Funeral for Phoenix officer

        LIVE: Funeral for Phoenix officer

        Phoenix Officer Daryl Raetz was killed in a hit-and-run while wrapping up a DUI stop last weekend.

        • VIDEO: New trailer for Arias movie

          VIDEO: New trailer for Arias movie

          Here's a FIRST look at the movie trailer based on the life of notorious Valley murderer Jodi Arias.

          • Quick decisions ahead of OK tornado

            Quick decisions ahead of OK tornado

            They say you should never make a big decision when you're emotional. But what if there's barely a moment to think and a life-or-death choice looming?