WARNER ROBBINS, GA - A Georgia woman is looking for an apology after she says a grocery store employee embarrassed her over her use of food stamps.
Cindy Nerger, 28, says she relies on the food stamps to feed her husband and daughter. Her husband is a carpenter whose business isn't profitable enough to support the family and Nerger is on dialysis 12 hours a day to combat kidney disease.
Nerger said she was brought to tears after a manager at a Kroger store in Warner Robbins, Ga. told her, "Excuse me for working for a living and not relying on food stamps like you," according to an ABCNews.com report .
The man reportedly made the comment after Nerger and two other store employees disagreed on whether her total purchase was eligible for food stamps.
Nerger said she was embarrassed when she turned around and realized how many people heard him and saw the exchange happen.
Kroger offered Nerger a $15 gift card and apologized after she passed along a complaint through the store's national customer service line.
Nerger says what she wants, though, is an apology directly from the manager and says that he should be demoted from his job and trained in how to treat customers properly.
Kroger did issue a statement to ABCNews.com expressing regret for the "customer's experience."
"Please know that we have taken immediate steps to make sure something like this never happens again,” the statement goes on to say.
A Georgia television station reported that the manager has been transferred to another store, according to ABCNews.com.
Copyright 2012 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
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