A Papa John’s employee accidentally left a racist message on a customer’s voicemail over the weekend that immediately got him fired, according to ABC’s Good Morning America.
The employee in Sanford, Fla. reportedly “butt dialed” the customer when he was venting to a fellow employee about the tip he just received after delivering a pizza.
According to the report, the employee ranted about his $5 tip and used the “N word” and other racial expletives.
The customer later posted a YouTube video, showing his receipt and explaining that he gave the employee a 21 percent tip, GMA reported.
Once the news got to the CEO of Papa John’s, John Schnatter, he went to Facebook to apologize.
“Friends, I am extremely concerned to learn about the reprehensible language used by two former employees in one of our restaurants,” Schnatter wrote Monday. “Their thinking and actions defy both my personal and the company’s values, and everything for which this company stands.”
More than a thousand people responded to Schnatter’s post as of Tuesday morning, with the top comment calling the apology “true customer service.”
The message was one of the most searched topics on the internet.
Copyright 2013 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
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