SAN FRANCISCO, CA - A California girl’s parents are upset that United Airlines temporarily lost their daughter when she was flying by herself to summer camp.
According to KNTV, the parents got a phone call in June saying 10-year-old Phoebe Klebahn didn’t make it to camp.
It turns out the person hired to help Phoebe make a plane change never showed up.
Phoebe boarded her flight in San Francisco and headed to Michigan.
The missed connecting flight was in Chicago.
Phoebe’s parents paid an extra $99 fee to make sure she got to Michigan safely, the report said.
The person who didn’t show up worked for a third party company hired by United.
Phoebe waited for a person to show up for her in Chicago for about three hours, the report said.
She did eventually make it to Michigan.
The parents reportedly filed complaints and didn’t get an apology from United until six weeks later.
Phoebe’s parents now want to get the word out to warn other parents and to get United to change its policies, the report said.
We want to know: While it’s OK to have your child fly unaccompanied, what safety measures should be in place to prevent something like this from happening? How would you feel if this happened to your child?
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